CrawlPact

Amzn-User

User-agent token
Amzn-User
Purpose
User-triggered
Status
active
Last verified
2026-09-08

Amzn-User fetches individual pages in direct response to a user action or an Amazon application’s request — for example, retrieving up-to-date information to answer an Alexa query. Amazon’s own documentation states this crawler is not used to train generative AI models.

A robots.txt limitation worth knowing

Amazon’s own documentation states that Amzn-User “may not follow all robots.txt directives” because its requests are triggered by a specific person, not a bulk crawl. A Disallow rule aimed at this token is not a reliable way to prevent this specific page from being fetched on a user’s behalf — see /limitations for what a robots.txt rule can and cannot guarantee more generally.

Site-owner controls

A robots.txt rule for Amzn-User may not be honoured consistently, per Amazon’s own documentation above. It does not affect Amazonbot (Amazon’s mixed-use, possibly-training crawler) or Amzn-SearchBot (search-experience indexing, which does honour robots.txt), both documented separately.

Amazon documents Amzn-User alongside Amzn-SearchBot (search-experience crawling, also excluded from AI training) and Amazonbot (mixed use, including possible AI training) on the same page. See Amazonbot vs. Amzn-SearchBot vs. Amzn-User for a side-by-side comparison.

Example robots.txt configuration

To disallow Amzn-User specifically, without affecting any other crawler:

User-agent: Amzn-User
Disallow: /

If no dedicated User-agent: Amzn-User group exists in a domain's robots.txt, this crawler falls back to whatever the wildcard User-agent: * group says (RFC 9309) — see robots.txt syntax basics for how group selection works.

Official source: https://developer.amazon.com/amazonbot

Verified against the source above as of 2026-09-08 — see how CrawlPact verifies crawler information.

See how this applies to your own site

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CrawlPact uses optional Google Analytics and Microsoft Clarity on public marketing pages to understand which content is useful and how visitors actually use it. Neither is used in the authenticated app or admin areas. You can accept or decline analytics without affecting the service.